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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Platts

November 13, 2025

5  out of  5
rating by Emily Platts
"I’ve been with Nicole’s office for several years, and they consistently go above and beyond. Claims are handled efficiently, communication is always clear, and the team is friendly and professional. Bri, the manager, provides outstanding customer service and truly sets the tone for the office. I highly recommend Nicole’s team to anyone looking for reliable, responsive, and caring insurance support."
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Dave Zirnsak

November 13, 2025

5  out of  5
rating by Dave Zirnsak
"Great service and fast response on all transactions. I have all my vehicles inspected with her. Nicole follows up with any issues that I had with any of my vehicles. She will research and get back to me real fast. Very respectful and courteous and wants to solve your problems!! Great agent!!"
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Shane Lytle

November 13, 2025

5  out of  5
rating by Shane Lytle
"Tyler was great to work with! Really easy going and personable!"
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Marilisa Melo

November 13, 2025

5  out of  5
rating by Marilisa Melo
"The greatest insurance office!!"
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gail paserba

November 13, 2025

5  out of  5
rating by gail paserba
"I purchased my first rental property, Bri & Nicole were great in guiding me through the entire process. They provided me with all the types of insurance I would need as the owner and what the renters needed."
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Tim Reges Jr.

November 13, 2025

5  out of  5
rating by Tim Reges Jr.
"Amazing staff and the agent genuinely cares about her customers. Highly recommend!"
We responded:
"Thanks, Tim!"
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Matt & Amanda Langford

November 13, 2025

5  out of  5
rating by Matt & Amanda Langford
"Nicole and her team are wonderful to work with! Always knowledgeable- available - reliable - and friendly!"
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Lenore Reges

November 13, 2025

5  out of  5
rating by Lenore Reges
"Great people here. Very helpful! Timely and knowledgeable in every interaction."
We responded:
"Thanks soo much, Lenore!"
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Jackson Zirnsak

November 13, 2025

5  out of  5
rating by Jackson Zirnsak
"Love this place and the people"
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T “chimisock2754321” Smith

November 13, 2025

5  out of  5
rating by T “chimisock2754321” Smith
"This was hands down thew best experience I have ever had with an insurance agent, Taylor Heim deserves a raise. She was polite on the phone, got me the best price on insurance, and was honestly making me laugh on the phone too! I highly recommend Nicole Zirnsak and her insurance firm...more specifically I recommend Taylor Heim!"
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L W

November 13, 2025

5  out of  5
rating by L W
"Great customer service! Spoke witb Greg who is very knowledgeable, friendly , and provides great insight into planning and had thoughtful recommendations. My questions were answered thoroughly."
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Ashton Breen

November 13, 2025

5  out of  5
rating by Ashton Breen
"Taylor was a great agent who made finding the right bundle and package for me easier than any other agent has done previously. I would highly recommend reaching out to her is you are in need of any insurance help!!"
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Epiphany Graham

November 13, 2025

5  out of  5
rating by Epiphany Graham
"Great customer service especially talking with Taylor"
We responded:
"Thank you!! "
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Charles Watrous

November 5, 2025

5  out of  5
rating by Charles Watrous
"Lexi was amazing. She did not give up on me."
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Karl Matos

October 30, 2025

5  out of  5
rating by Karl Matos
"Lexi was very professional, and attentive. She explained all the auto and home policies in a very detailed manner and answered all the questions I asked. Excellent service"
We responded:
"Thank you for taking the time to share your thoughts, Karl! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! If you have friends or family that we could also help, please feel free to send them our way!"
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Sophia Capozzi

October 22, 2025

5  out of  5
rating by Sophia Capozzi
"Great service and knowledgeable staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alessandra Riggio

October 22, 2025

5  out of  5
rating by Alessandra Riggio
"Great service. Bri was awesome. She answered all my questions and explained everything clearly. Would recommend her to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We love Bri too!! "
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Thomas

October 22, 2025

5  out of  5
rating by Thomas
"Bri and Taylor were awesome to work with! Bri was previously working on my account and then was out of the office and Taylor took over seamlessly. Even reaching out to me first before I even noticed she was gone. They made everything super easy to understand and actually took the time to find the best policies for me. I didn’t feel rushed or pressured at all, just really taken care of. Definitely recommend them if you need insurance help. I know I will be recommending them to others"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you, Thomas!"
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Aaron Conner

October 21, 2025

2  out of  5
rating by Aaron Conner
"Was stood up by an agent twice for scheduled appointments to discuss a 15% increase in premiums with no recent claims. Nicole is great if you can work with her directly, but training and poor customer service across the team make it hard to recommend over other insurance companies."
We responded:
"Hey Aaron- this really is a bummer. We appreciate your feedback and apologize for your texts getting lost on the day all the systems were down. Please know we're always striving to get better with communicating with folks where they want to meet us. "
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Jay D.

October 17, 2025

5  out of  5
rating by Jay D.
"Extremely polite and reliable gave quick and easy service would recommend!"
We responded:
"Thank you, Jay! It’s a pleasure to work with you! "
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Salvi Muñoz

October 14, 2025

5  out of  5
rating by Salvi Muñoz
"Lexi help me with everything I need It, she was kind and patience, I’m very happy with my new State Farm insurance."
We responded:
"Thank you, Salvi!! We are so thankful for you and the opportunity to serve your household. "
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Michelle Stoner

October 13, 2025

5  out of  5
rating by Michelle Stoner
"Lexi was very helpful and enjoyed her knowledge of understanding what I was wanting to do"
We responded:
"Hi Michelle! Thank you for the feedback and giving us the opportunity to protect what’s most important to you! "
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Keith S

October 1, 2025

5  out of  5
rating by Keith S
"Lexi was pretty awesome. She made switching insurance effortless and saved me nearly half of what the previous insurance was. She's also very friendly and is very proactive in helping the customer. Thanks Lexi, and Nicole!"
We responded:
"Hey Keith!! Lexi is the cats meow!!! We appreciate your kind words! "
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Virgil Sturdivant

September 26, 2025

5  out of  5
rating by Virgil Sturdivant
"Nicole was awesome. She got me a good rate brought my insurance way down. I’m so happy with the savings going with State Farm."
We responded:
"Thank you, Virgil! It’s a real pleasure working with you!! "
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Emilee Waldrop

September 17, 2025

5  out of  5
rating by Emilee Waldrop
"Great customer service! Helped me with my needs and were very proficient!"
We responded:
"Thank you for your feedback, Emilee!! We appreciate you! "